At SoftswissOnlineCasinos.com, we are committed to protecting your privacy. This Privacy Policy outlines how we handle the information we collect when you use our website and services. Please read this policy carefully.

Information We Collect

We only collect personally identifiable information that is voluntarily provided by website visitors. The categories of data we may collect include:

• Contact details like your name, email address, and any other information you choose to provide when contacting us.
• Comments or forum posts made on our website pages.
• Information contained in documents or forms you upload to our website.
• Technical information from the browser or device you use to access our website, like your IP address, browser type, device type, operating system details, date/time stamps, referring website, and pages you viewed.

We do not collect sensitive personal information like credit card details, bank account numbers, or Social Security numbers through our website. All payment transactions are handled securely by trusted third party payment processors.

How We Use Your Information

We use the information gathered from website visitors for the following purposes:

• To respond to and communicate with users regarding inquiries or comments submitted to us.
• To analyze website traffic patterns and trends to improve the user experience.
• To alert you to new casino reviews, articles, promotions, and other website content we believe may interest you.
• To protect against potential fraud, malicious activity, and abuse of our services.
• To comply with applicable legal requirements related to record keeping, reporting, and disclosure.

Third Party Services

We may utilize third party services like Google Analytics to collect non-identifying website usage data. These services use cookies to gather metadata that allows us to analyze traffic sources, user activity, and other website trends. The cookie data they collect does not contain personally identifiable information. We may also use third party email marketing and contact management services to communicate with users who consent to being contacted.

Legal Basis for Processing

Our legal basis for collecting and processing the personal information described above depends on the specific context in which it was gathered:

• Processing your data is necessary to fulfill your requests or answer your inquiries.
• You have provided your consent for us to store and process your data.
• Processing is necessary for us to comply with legal obligations.
• Processing is necessary for our legitimate business interests while not overriding your rights and freedoms.

Data Retention

We retain your personal data only as long as needed for business and legal purposes. When your information is no longer required, we ensure it is disposed of in a secure manner.

Your Rights as a User

You have certain rights related to your personal data as follows:

• Right to access the data we hold about you
• Right to rectify/correct inaccurate or incomplete data
• Right to erase your data under certain circumstances
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing for direct marketing, profiling, or research
• Right to lodge a complaint with the supervisory authority

To make a request related to your rights, please contact us using the details provided at the end of this policy.

Data Security

We utilize appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, loss or destruction. This includes measures like:

• Encryption of sensitive data during transmission and storage
• Restricting staff access to user data to those with a legitimate need
• Storing data on secure servers located in access-controlled facilities
• Regularly testing security systems and processes to identify potential vulnerabilities

While we strive to always protect user data, no method of storage or transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information.

International Data Transfers

We are headquartered in the European Economic Area (EEA) and comply with applicable data protection laws. If we transfer any EEA user data outside the EEA, such transfers will only be to countries that have been deemed to provide an adequate level of data protection by authorities. Appropriate legal safeguards will be implemented for such transfers.

Updates to Privacy Policy

We reserve the right to make changes to this Privacy Policy when necessary to reflect updates in our services, user needs, and legal or regulatory obligations. The latest version will always be available on this page. For significant revisions, we will notify users in an appropriate manner. Your continued use of our website constitutes acceptance of the revised policy.